Serene Maldives Logo web menu

Privacy Policy

Serene Maldives Privacy Policy

At Serene Maldives, your privacy is our top priority. 

As a professional organization committed to maintaining the highest standards, we take your privacy seriously and are dedicated to ensuring your peace of mind when interacting with our services.

What Information Do We Collect?

When you register on our website, we may request your email address. However, you are welcome to browse the site without registering. For bookings and reservations, it will be necessary to collect personal and financial information to process your transaction.

How Do We Use Your Information?

Your personal and financial data will not be shared with third parties unless you have provided explicit consent, or if we are legally obligated to do so. All information is collected fairly and lawfully, and when appropriate, with your knowledge or consent. We are happy to provide more details upon request about how we manage personal data and our policies regarding its use.

How Do We Protect Your Information?

To ensure the security of your personal and financial data, we have implemented a range of safeguards. All transactions are processed through a secure server. Any booking information is encrypted using Secure Socket Layer (SSL) technology. After completing a transaction, sensitive data like credit card details, passport numbers, or other financial information will not be stored on our servers.

Do We Use Cookies?

Yes, we use cookies—small files stored on your computer by your web browser. These cookies help us recognize your browser and remember certain details to improve your experience.

Cookies also allow us to collect aggregate data about website traffic and interactions. This helps us enhance our website for future visitors. We may work with third-party service providers to analyze this data, but they are only authorized to use the information to assist us in improving our services.

Children’s Online Privacy Protection

We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect any information from individuals under the age of 13. Our website, products, and services are intended for users who are 13 years of age or older.

Contact Us

We are committed to upholding the principles outlined in this privacy policy. If you have any questions or concerns regarding your privacy, feel free to reach out to us through our contact page.